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Welcome to Handmade Feelings

These terms of service outline the rules and regulations for the use of Handmade Feelings’s Website.

Handmade Feelings
Bichla Bazar, Subhash Gali, Near Asharam Mandir, Bhiwani Bhiwani
127021 – Haryana, India

By accessing this website we assume you accept these terms of service in full. Do not continue to use
Handmade Feelings’s website if you do not accept all of the terms of service stated on this page.

Cookies

We employ the use of cookies. By using Handmade Feelings’s website, you consent to the use of cookies
in accordance with Handmade Feelings’s privacy policy.

Most modern interactive websites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable functionality and ease of use for visitors.

License

Unless otherwise stated, Handmade Feelings and/or its licensors own the intellectual property rights
for all material on Handmade Feelings. All intellectual property rights are reserved. You may view
and/or print pages from www.hfgifts.com for your personal use subject to restrictions set in these terms of service.

1. Republish material from www.hfgifts.com
2. Sell, rent, or sub-license material from www.hfgifts.com
3. Reproduce, duplicate, or copy material from www.hfgifts.com

Redistribute content from Handmade Feelings (unless content is specifically made for redistribution).

User Comments

1. This Agreement shall begin on the date hereof.
2. Certain parts of this website offer the opportunity for users to post and exchange opinions, information,
   material and data (‘Comments’) in areas of the website. Handmade Feelings does not screen, edit, publish
   or review Comments prior to their appearance on the website and Comments do not reflect the views or
   opinions of Handmade Feelings, its agents or affiliates. Comments reflect the view and opinion of the
   person who posts such view or opinion. To the extent permitted by applicable laws Handmade Feelings shall
   not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused
   and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this
   website.
3. Handmade Feelings reserves the right to monitor all Comments and to remove any Comments which it considers
   in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms of Service.
4. You warrant and represent that:
   1. You are entitled to post the Comments on our website and have all necessary licenses and consents to
      do so;
   2. The Comments do not infringe any intellectual property right, including without limitation copyright,
      patent or trademark, or other proprietary right of any third party;
   3. The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material
      or material which is an invasion of privacy
   4. The Comments will not be used to solicit or promote business or custom or present commercial activities
      or unlawful activity.
5. You hereby grant to Handmade Feelings a non-exclusive royalty-free license to use, reproduce,
   edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats
   or media.

Hyperlinking to our Content

1. The following organizations may link to our Web site without prior written approval:
   1. Government agencies;
   2. Search engines;
   3. News organizations;
   4. Online directory distributors when they list us in the directory may link to our Web site in the same
      manner as they hyperlink to the Web sites of other listed businesses; and
   5. Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls,
      and charity fundraising groups which may not hyperlink to our Web site.

1. These organizations may link to our home page, to publications or to other Web site information so long
   as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or
   approval of the linking party and its products or services; and (c) fits within the context of the linking
   party’s site.
2. We may consider and approve in our sole discretion other link requests from the following types of organizations:
   1. commonly-known consumer and/or business information sources such as Chambers of Commerce, American
      Automobile Association, AARP and Consumers Union;
   2. dot.com community sites;
   3. associations or other groups representing charities, including charity giving sites,
   4. online directory distributors;
   5. internet portals;
   6. accounting, law and consulting firms whose primary clients are businesses; and
   7. educational institutions and trade associations.

We will approve link requests from these organizations if we determine that: (a) the link would not reflect
unfavorably on us or our accredited businesses (for example, trade associations or other organizations
representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed
to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from
the visibility associated with the hyperlink outweighs the absence of Handmade Feelings; and (d) where the
link is in the context of general resource information or is otherwise consistent with editorial content
in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other Web site information so long as
the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval
of the linking party and it products or services; and (c) fits within the context of the linking party’s
site.

If you are among the organizations listed in paragraph 2 above and are interested in linking to our website,
you must notify us by sending an e-mail to handmadefeelings9090@gmail.com.
Please include your name, your organization name, contact information (such as a phone number and/or e-mail
address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site,
and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organizations may hyperlink to our Web site as follows:

1. By use of our corporate name; or
2. By use of the uniform resource locator (Web address) being linked to; or
3. By use of any other description of our Web site or material being linked to that makes sense within the
   context and format of content on the linking party’s site.

No use of Handmade Feelings’s logo or other artwork will be allowed for linking absent a trademark license
agreement.

Iframes

Without prior approval and express written permission, you may not create frames around our Web pages or
use other techniques that alter in any way the visual presentation or appearance of our Web site.

Content Liability

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify
and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any
page on your Web site or within any context containing content or materials that may be interpreted as
libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or
other violation of, any third party rights.

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular
link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also
reserve the right to amend these terms of service and its linking policy at any time. By continuing
to link to our Web site, you agree to be bound to and abide by these linking terms of service.

Removal of links from our website

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact
us about this. We will consider requests to remove links but will have no obligation to do so or to respond
directly to you.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness
or accuracy; nor do we commit to ensuring that the website remains available or that the material on the
website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

1. limit or exclude our or your liability for death or personal injury resulting from negligence;
2. limit or exclude our or your liability for fraud or fraudulent misrepresentation;
3. limit any of our or your liabilities in any way that is not permitted under applicable law; or
4. exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a)
are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or
in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort
(including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge,
we will not be liable for any loss or damage of any nature.

Credit & Contact Information

This Terms of service page was created at privacyterms.io terms & conditions generator. If you have
any queries regarding any of our terms, please contact us.

Minors

We do not provide services or sell products to children. If you are below the age of 18, you may use our website only with the permission and active involvement of a parent or legal guardian. If you are a minor, please do not provide us or other website visitors with any personal information.

Use Of the Website

While some of the content and pages of the Website are free to view, but to purchase the products/services, you may need to create an account on the Website. To create an account on the Website, you will be asked to complete the registration form and fill in certain details such as name, address, mobile number, e-mail id, etc. You expressly acknowledge that hfgifts will rely on the information as would be provided by you and thus you hereby warrant that any and all information provided by you in the course of creating the account is true and accurate. You will immediately inform of any changes to registration information including changes in the expiration date of any credit card or charge card used in connection with purchase of any products/services using the Website and changes in home or billing address.

Transaction on the Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Website. If you are a minor i.e., under the age of 18 years, you may use the Website or access content on the Website only under the supervision and prior consent/ permission of a parent or a legal guardian.

HFGIFTS reserves the right, at its absolute discretion and without assigning any reason, to refuse any user from creating an account on the Website or to suspend or cancel an account. HFGIFTS also reserves the right to suspend or cancel at any time and without notice the account of any user who is found to be in breach of these Terms and Conditions or if any user who in the reasonable opinion of HFGIFTS is guilty of conduct which is detrimental to the reputation of HFGIFTS.

You hereby confirm and acknowledge that you shall be solely responsible for maintaining the confidentiality of your user name and password and restricting any unauthorized access and use of this Website using your user name and password. You will be responsible for all access to and use of this Website through your user name and password, including purchase of any Products which results in monetary charges being imposed onto you, whether or not you have the knowledge of or authorize such access and use. You will notify HFGIFTS immediately of any unauthorized disclosure or use of user name and password, or if you suspect the privacy of your user name and password has been breached and/or jeopardized. Until HFGIFTS is notified of a breach in security, you will remain liable for any unauthorized disclosure or use of your user name and password. You are cautioned, at your sole liability, to exercise particular care while using public networks/WIFI connection or accessing your account from public computers.

You shall not (i) select or use as a user name, a name of another person with the intent to impersonate that person; (ii) use as a user name, a name that is otherwise offensive, vulgar or obscene. HFGIFTS reserves the right to refuse registration of or cancel a user name in its sole discretion. You will be solely responsible for any and all activity that takes place in or through your account.

HFGIFTS also reserves the right, either by itself or through third parties, to offer alerts, newsletters, e-mails and other promotional offers to you based on the preferences that you identify during the registration process and at any time thereafter from your online account and/or based on your history of purchase of products/services from the Website.

In the course of operating the Website, HFGIFTS will be required to monitor your usage of the Website for legitimate purposes, such as (a) providing, maintaining and developing the Website; (b) preventing, detecting and repairing problems related to security and/or the operation of the Website; (c) creating reports, for e.g., number of products sold, revenue by each product category, etc.; and (d) improving the user experience for accessing the Website.

Products and Pricing

Products:

All products listed on the Website, their descriptions, and their prices are subject to change from time to time. HFGIFTS and/or Handmade Feelings Private Limited reserve the right, at any time, to modify, suspend, or discontinue the sale of their respective products or services with or without notice.

We put every effort to ensure, that our Website contains correct information. However, HFGIFTS makes no warranty as to the accuracy, comprehensiveness and correctness of products and information on Website. Purchase of a product on the Website is subject to availability of stock.

We strive to offer you best possible rates of the product but HFGIFTS does not guarantee that these prices will be minimum in the region or country or in comparison to other players of the industry. HFGIFTS reserves the right to change or update the price and/or other details of the product on the Website, at its discretion, without any notice to you. In the event a product or service is listed at an incorrect price or with incorrect information due to typographical error, error in pricing or information received from HFGIFTS’s suppliers, HFGIFTS shall have the right, post the acceptance of any order, to decline or cancel any such order, whether or not the order has been confirmed and/or you have been charged for such product or service. If you have already been charged for the order and HFGIFTS cancels your order, the amount will be refunded.

The product specifications (weight, size, colour etc.) mentioned with the product photos displayed are only approximate. There may be a slight variation in the pictures and the respective actual products.

Orders and Acceptance of Orders

Products with its information are displayed on the Website to invite offer from the user. When you make an order, you are making an offer to purchase, and such offer is subject to acceptance by us. Our communication (email/SMS/push notification) acknowledging your order does not signify our acceptance to your offer. HFGIFTS reserves the right, after receiving the order, to accept or decline or cancel your offer (in whole or in part). Offer shall be deemed accepted once it is dispatched to delivery, by HFGIFTS. No other act or omission on the part of HFGIFTS shall be considered as acceptance of offer or order by HFGIFTS. We may require additional verifications or information before accepting any order. In the event of a purchase, you will be required to accurately provide the recipient’s name, contact and shipping address. You agree that, if HFGIFTS cancels all or a part of your order, your sole and exclusive remedy is that:

HFGIFTS will not charge your credit/debit card or bank account for the cancelled portion of the order.

For your convenience, HFGIFTS accepts Visa, Master Card, RuPay, Paypal and American Express Debit Cards, Internet Banking, Digital wallets and UPI. Notwithstanding anything contained herein, any and all payments made by above mentioned options, either through payment gateway on the website or through HFGIFTS mobile application, are subject to specific terms and conditions of such third party payment gateways.

Substitution Policy

In an event where a product that you have ordered is out of stock or unavailable, we will contact you to give an option of an alternate product. If we are unable to get in touch with you, we will proceed with sending you the alternate product since we know that you are sending it to your loved one(s) on a special occasion and we would not want anything to dampen the spirit of the occasion.

Order Modification/Cancellation Policy

HFGIFTS reserves the right to cancel any order for any reason including under any unforeseen circumstances that may come in the way of your order that may be limitations on quantity available of purchase, error in product(s) or pricing information, or limitations of our credit department. Before cancelling any order, we will contact/ notify you.

In case you want to modify/cancel an order, you can reach us on +91- 9034583483/7988319679 (9:00 AM to 9:00 PM, 7 days a week). If the order has not been prepared or is not out for delivery, we will try to modify/cancel the order for you. If the order has already been prepared/dispatched, it cannot be cancelled/modified and you will be charged for the order.

However, if the order has already been prepared/dispatched, it cannot be cancelled/modified and you will be charged for the order. In case of limitations of quantity available of purchase, error in product(s) or pricing information or any other unforeseen circumstances, we reserve the right to cancel your order. You will be notified via email/sms regarding order cancellation and refund.

Order/Delivery Confirmation E-mail and SMS

You will receive an order confirmation on e-mail ID after order placement on the Website which will include the details of your order, including the order number which will be required in the event you need to contact HFGIFTS.

Duplicate Orders

If you have placed two or more identical orders by mistake, you shall inform the same to HFGIFTS. HFGIFTS shall give a full refund for the duplicate order, provided that the order has not been prepared or delivered. In any case HFGIFTS discovers that the same order has been made twice, it shall try to contact the customer to confirm the order. If the customer is not contactable, HFGIFTS shall be free to take the final decision on behalf of the customer.

Payment Terms

You agree to pay the price applicable and displayed for the product or service on our Website at the time you submitted your order, the delivery fees for the delivery service you selected, if any, or any applicable taxes (defined below). You will be solely responsible for payment of all taxes (other than taxes based on HFGIFTS’s income), fees, duties, and other governmental charges, and any related penalties and interest, arising from the purchase of the products and services not withheld by HFGIFTS.

All payments are non-refundable (except as expressly set forth in these Terms and Conditions). We reserve the right to charge late fees on all due payments required to be made by the customer which shall be equivalent to the higher of:

a) 2% (Two percent) per month on the unpaid balance; or

b) the highest rate prescribed under the applicable law.

You agree to pay for all collection costs, attorney’s fees, and court costs incurred in the collection of past due amounts.

“Convenience Charge” may be levied by HFGIFTS for facilitation of choosing a product/s and book the delivery, anywhere in India, without visiting our physical store. This covers HFGIFTS’s Internet and system handling costs.

Such Convenience Charges are correlated to the order value.

Returns and Refund Policy

No returns are allowed. However, if the product received is damaged/defective/Wrong, then please report the issue to our customer support team within 48 hrs of delivery along with images of the item delivered and with the full opening video of the parcel. Our team will contact you for additional details of the product delivered if required. The product will get re-delivered if our team approves the video.

We do not offer refund in the following cases:

If the recipient is not present at the delivery address provided by the sender or refuses to accept the delivery.

If product quality concerns are caused by improper handling of the product.

Note:

-Complaints need to be made within 48 hours from the time of delivery, after which we will not be able to register any complaints.

-Complaints against non-delivery need to be made within 15 days from the date of delivery, after which we will not be able to register any complaints.

-We do not accept any request for product exchanges.

-In the event that we are unable to supply all or part of your order (the product or any substitute product to you at all), we shall notify you as soon as possible and reimburse your payment for the part undelivered.

Online refund will be processed by HFGIFTS on confirmation through email or phone call to the customer. Once the refund is processed by HFGIFTS, it takes 10 to 15 business days to reflect in your account as per standard banking timelines.